We're a next-gen BPO,
aligning our services with your customers in
an orbit, perfectly synced for success.

We make outsourcing
feel in-house, bringing solutions
to all your problems

Live chat,
we have
a problem!

Customer
attention
increase

We got it

Slow
response
times

Happier
customers

24/7
support

Inconsistent
service quality

Loyal
customer

Standardized
protocols

Language
barriers

Expanded
markets

Multilingual
support

We’re here 24/7 so
you don’t have to be

Custom-fit
solutions that work

Consistency you
can count on

Support that speaks
your language — literally

Efficiency meets
empathy

Support that
acts as your confidant

Customer Experience

Live Chat

Email Support

Phone Support

Technical Support

Inside
Sales

B2B Sales

Lead Generation

B2C Sales

Sales Development

DevOps

Streamlining development
and operations

Scaling Startups

Accelerating our
growth journey

Staff Augmentation

Enhancing your
team’s capabilities

Investment Operations

Optimizing your
investment strategies

Whatever your industry,
our experts know the game

E-commerce
& retail

Boosting sales with real-time customer support.

Delivery
& logistics

Ensuring timely updates and satisfaction through proactive communication.

Banking &
financial services

Securing trust with fast, reliable assistance.

Travel &
hospitality

Elevating guest experiences with 24/7 support.

Healthcare

Streamlining patient care with compassionate support.

Automotive

Enhancing customer engagement throughout the vehicle journey.

Real estate

Connecting buyers and sellers with responsive support.

E-commerce
& retail

Boosting sales with real-time customer support.

Delivery
& logistics

Ensuring timely updates and satisfaction through proactive communication.

Banking &
financial services

Securing trust with fast, reliable assistance.

Travel &
hospitality

Elevating guest experiences with 24/7 support.

Healthcare

Streamlining patient care with compassionate support.

Automotive

Enhancing customer engagement throughout the vehicle journey.

Real estate

Connecting buyers and sellers with responsive support.

Hear from the brands

We Helped Grow

Head of Customer Experience

At a peer-to-peer rental platform

Working with LCG feels like working with our own in-house department. They understand our customers just as well as we do and seamlessly align with our goals. We’ve never felt like we were working with an outsourced company—always felt like a true partnership.

Director of Operations

At a Global E-Commerce Marketplace

I love how flexible and responsive these guys are. Their ability to adapt to our ever-changing processes and culture was incredible—they just fit right in. Even when we needed to expand support across languages and switch systems, they handled it so smoothly that it felt like we’d been doing it together for years.

Technical Support Manager

At a SaaS Solutions Provider

After feeling like just another cog in the machine with our previous BPO, we made the switch to LCG—and it’s been a total game-changer. By far it has been the best decision we’ve made. They gave us the attention we were missing, quickly understood our needs, and became a true thinking partner.