We're a next-gen BPO,
aligning our services with your customers in
an orbit, perfectly synced for success.
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We make outsourcing
feel in-house, bringing solutions
to all your problems

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Customer
attention
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Happier
customers
24/7
support
Inconsistent
service quality
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Loyal
customer
Standardized
protocols
Language
barriers
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Expanded
markets
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support
We’re here 24/7 so
you don’t have to be
Custom-fit
solutions that work
Consistency you
can count on
Support that speaks
your language — literally
Efficiency meets
empathy
Try to say something

Support that
acts as your confidant

Customer Experience

Live Chat

Email Support

Phone Support

Technical Support

Inside
Sales

B2B Sales

Lead Generation

B2C Sales

Sales Development

DevOps

Streamlining development
and operations

Scaling Startups

Accelerating our
growth journey

Staff Augmentation

Enhancing your
team’s capabilities

Investment Operations

Optimizing your
investment strategies

Whatever your industry,
our experts know the game

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E-Commerce & Retail

E-commerce
& retail

Boosting sales with real-time customer support.

Delivery & Logistics

Delivery
& logistics

Ensuring timely updates and satisfaction through proactive communication.

Banking & Financial Services

Banking &
financial services

Securing trust with fast, reliable assistance.

Travel & Hospitality

Travel &
hospitality

Elevating guest experiences with 24/7 support.

Healthcare

Healthcare

Streamlining patient care with compassionate support.

Automotive

Automotive

Enhancing customer engagement throughout the vehicle journey.

Real Estate

Real estate

Connecting buyers and sellers with responsive support.

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E-Commerce & Retail

E-commerce
& retail

Boosting sales with real-time customer support.

Delivery & Logistics

Delivery
& logistics

Ensuring timely updates and satisfaction through proactive communication.

Banking & Financial Services

Banking &
financial services

Securing trust with fast, reliable assistance.

Travel & Hospitality

Travel &
hospitality

Elevating guest experiences with 24/7 support.

Healthcare

Healthcare

Streamlining patient care with compassionate support.

Automotive

Automotive

Enhancing customer engagement throughout the vehicle journey.

Real Estate

Real estate

Connecting buyers and sellers with responsive support.

Hear from the brands

We Helped Grow

Stars Review
Head of Customer Experience
At a Peer-to-Peer Rental Platform

Working with LCG feels like working with our own in-house department. They understand our customers just as well as we do and seamlessly align with our goals. We’ve never felt like we were working with an outsourced company—always felt like a true partnership.

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Director of Operations
At a Global E-Commerce Marketplace

I love how flexible and responsive these guys are. Their ability to adapt to our ever-changing processes and culture was incredible—they just fit right in. Even when we needed to expand support across languages and switch systems, they handled it so smoothly that it felt like we’d been doing it together for years.

Stars Review
Technical Support Manager
At a SaaS Solutions Provider

After feeling like just another cog in the machine with our previous BPO, we made the switch to LCG—and it’s been a total game-changer. By far it has been the best decision we’ve made. They gave us the attention we were missing, quickly understood our needs, and became a true thinking partner.

Stars Review
Director Customer Excellence
At a Motorhome Rental Company

LCG has been a valuable partner in enhancing our customer support through their prompt responses and efficient handling of chat inquiries. Their ability to address customer needs quickly has significantly contributed to improved satisfaction levels. We are grateful for their support in ensuring a seamless and positive customer experience.

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The latest in customer
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Startup Survival 101: Scaling with a Back-Office BPO

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AI in BPO: The Future of Efficiency or the End of Empathy?

Industrywide, AI has taken a lot of responsibilities from managing small tasks to taking over tier 1 customer experience.

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Where in the world are we?

Right here with you

Lahore, Pakistan
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New Jersey, USA
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Kuala Lumpur, Malaysia
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Dubai, UAE

Ready when you are

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