What we offer
What we offer
What we offer
LCG Launch is here to empower
startups and entrepreneurs, providing
flexible solutions tailored to your unique journey.
Scaling your startup to the next level requires support, resources, and a partner who understands the unique challenges of entrepreneurship. LCG Launch is designed to be that partner—offering agile solutions, flexible contracts, and a dedicated team that becomes an extension of your own. Whether you're just starting out or scaling rapidly, we're here to help you grow sustainably and strategically.
Large BPOs prioritize their biggest clients, leaving mid-sized businesses without the attention or tailored solutions they need to thrive. At LCG, we specialize in partnering with companies ready to grow. Whether you’re a small team of 5 or scaling to hundreds, we provide the personalized service and strategic support you won’t find with larger providers. Many of our clients have transitioned from big BPOs to LCG. Why? Because we offer the expertise to scale while keeping our focus on what matters most—your success.
Providing exceptional customer interactions through a variety of support channels. From voice support to in-app messaging, we ensure every touchpoint is tailored to enhance satisfaction and build lasting relationships.
Sales Solution
Voice Support Solutions
Tier 1/2/3 technical support
Billing Resolution
Live Chat
Email Tickets
Social Media
Text/SMS
Inn-App Support
As your startup grows, so does our support. With no limit on team size, we can provide the right resources exactly when you need them. Our flexible approach allows you to scale up or down effortlessly, aligning with your business goals without the overhead.
Our virtual assistants integrate seamlessly into your operations, handling both defined tasks and ad hoc needs as they arise. They work as true partners, freeing up your time to focus on core business functions, while we manage the details behind the scenes.
We understand the budget constraints of early-stage companies. Our solutions are designed to maximize your resources, minimizing expenses without sacrificing quality. By outsourcing with us, startups save on hiring costs, infrastructure, and training, allowing you to invest more in growth.
Startups often need to provide round-the-clock service without the cost of a full in-house team. Our 24/7 customer support ensures your clients get help whenever they need it, enhancing user satisfaction and driving retention without breaking the bank.
From voice to chat, email to social media, we handle all your customer engagement channels. Our multi-channel support system allows your customers to reach you where they’re most comfortable, building brand loyalty and enhancing user experience at every touchpoint.
Stay informed on customer behavior, lead conversion, and support metrics with our detailed reporting. We provide insights that drive data-backed decisions, helping you refine strategies, improve service, and optimize performance for better outcomes.
We provide training and knowledge-sharing resources tailored to the needs of your team, enabling your staff to upskill and stay informed on best practices. This added layer of support keeps your team efficient and ready for new challenges.
Our AI-driven process automation streamlines repetitive tasks, reducing human effort and error. By automating workflows, you save both time and money, improving productivity and allowing your team to focus on growth-oriented tasks.
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